Professional Skills for Managers
Convening peer leaders at critical points in their careers
Executive Programs bring leaders from multiple organizations together for in-person learning, exploration and development. Our programs are designed for specific tenures, including CEOs and Boards, Seasoned Leaders and Emerging Leaders. We combine the best of Mission Means and external experts from industry and academia to share cutting-edge insights and tools. To ensure high-impact learning, most programs are by invitation only.
“The opportunity to learn from peers and a seasoned CEO in such an intimate setting is truly unique.”
- Program participant
There’s a great deal more to delegating than simply passing extra work off to others. This one-day training course teaches supervisors and managers the skills they need to effectively delegate and ultimately, accomplish more.
Delegation: The Art of Delegating Effectively addresses the many facets of this subject, including when to delegate and to whom, the process of assigning work to others, and techniques used to overcome problems.
Learners will really get to know their teams, define different team types, improve teamwork by thoroughly understanding and applying the characteristics of effective teams, and much more. The result will be a leader who employs practical, tested techniques that develop trust and rapport, who is able to push their team forward, beyond average engagement levels and into superior performance results. We have included advanced sessions on dealing with conflict.
Negotiation for results
Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, and develop a higher degree of satisfaction with outcomes at home and at work.
This interactive workshop includes techniques to promote effective communication and provides techniques for turning face-to-face confrontation into side-by-side problem-solving.
“Great dialogue, ideas, and provocative discussion..”
- Immersion Sessions participant
This one-day course introduces the concept of design thinking, which advocates a focus on the needs of users and customers, and results in better products, services, and processes.
The sessions include material and activities that teach how to use design thinking to solve problems more creatively, how to understand problems from a customer’s perspective, how to apply different brainstorming techniques to identify innovative ideas, how to use effective design research, how to understand the value of creating prototypes to test ideas, and how to ensure design ideas materialize.
This course covers the essential elements of fostering innovation in the workplace. Through the materials learners will understand ways they can create an innovative workspace, key traits associated with innovative leaders in the workplace, as well as specific processes and workflows that can be implemented to help their entire team become innovative thinkers. Having the tools at a teams’ fingertips, will entice them to come up with more innovative ideas, and increase the chances of success.
Skills You Need For Workplace Success
A number of studies identify the key skills that workers need to be successful in the workplace. Eight of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking and Emotional Intelligence. These skills can be enhanced through training.
Participants learn how to:
Define critical and non-critical thinking
Identify their thinking style(s), including areas of strength and improvement
Work through the process to build or analyze arguments
Improve key skills, including active listening and questioning
Use analytical thought systems and creative thinking techniques
Prepare and present powerful arguments.
Creativity in the Workplace
This one-day course will teach participants the definition of creativity; dispel myths surrounding creativity; learn ways to develop creativity; recognize the importance of creativity in the workplace; examine what a creative workplace looks like; how to foster creativity in a workplace; and how to use various brainstorming techniques.
Problem Solving and Decision Making
This training course includes skill development exercises that include learning to apply problem-solving steps and tools, analyzing information to clearly describe problems, thinking creatively, being a contributing member of a problem solving team, selecting the best approach for making decisions, creating a plan for implementing, evaluating, and following up on decisions, and how to avoid common decision-making mistakes.
“No hyperbole—this course has been transformational for me.”
- Mission Means Management Program participant
This course will teach participants the skills necessary to aid them in successfully resolving conflicts of all types, while enhancing performance and productivity. In this two-day Conflict Resolution training course, instructors will teach the basics of conflict resolution, how conflict can escalate, the types and stages of conflict, intervention strategies, and when to employ common resolution tactics.
Training sessions include: what accountability is and what events in history have shaped our view of it; the requirements for personal and corporate accountability; the cycle of accountability and the fundamental elements required to build an accountable organization; and the skills required for accountability, including goal-setting, giving and receiving feedback, and delegation.
Developing Your Executive Presence
This one-day workshop will help you do just that by building your credibility, improving your personal appearance, honing your networking skills, and enhancing your ability to communicate effectively. You will also receive an introduction to core leadership skills.
Comprehensive capability building programs that address the organization’s most critical needs, including leadership development, digital, growth and other transformations.
Highly customized programs designed to address an organization’s unique business challenges.