Improving
Healthcare Practice
We are dedicated to improving healthcare for the communities that our clients serve—this has long been part of our stated mission.
We are dedicated to improving healthcare for the communities that our clients serve—this has long been part of our stated mission.
Consumer decisions—including lifestyle choices, adherence to treatment regimens, and the selection of providers, payors, and medications—are key drivers of demand and overall spending in healthcare. Consumer healthcare markets are growing rapidly, and healthcare players face opportunities to offer new products and services, as well as dramatically improve the value of their existing businesses.
Hospital executives contend with many basic business challenges: improving customer satisfaction, containing costs, managing complex supply chains, and attracting and retaining top-notch talent. Yet the human consequences of their work, as well as ongoing healthcare reform measures and changing delivery models, make their roles more complex.
HOW WE HELP CLIENTS
Information Technology Adoptation
We help healthcare organizations use technology to enhance analytic capability, increase operational transparency, and improve healthcare delivery.
Organizational Enhancements
We help hospitals implement strategies, operating models, and organizational enhancements that sustain improvements in quality of care and boost cost effectiveness.
Consumer Behaviours
We help clients reduce costs and improve patient outcomes through insights into consumer behaviors, beliefs, and needs.
OUR APPROACH
We are at the forefront of making healthcare better, more affordable, and more accessible for millions of people.
Identify Consumer Segments
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Cut Wait Times
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Service Design Capabilitty
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FEATURED CAPABILITIES
Social Sector
Building enterprise-wide capabilities to drive and sustain a step change in Organizational Health and Performance
Digital Academy
Building enterprise-wide capabilities to drive and sustain a step change in Organizational Health and Performance
IMPACT STORIES
Performance Transformation
This series of digital courses is designed to mold high-performing general managers. Courses center around crucial topics such as strategy, problem solving, communication, and team management.
Developed Metrics to track change
This series of digital courses is designed to mold high-performing general managers. Courses center around crucial topics such as strategy, problem solving, communication, and team management.
Healthcare System
This series of digital courses is designed to mold high-performing general managers. Courses center around crucial topics such as strategy, problem solving, communication, and team management.
Mission Means Softskill Program
This series of digital courses is designed to mold high-performing general managers. Courses center around crucial topics such as strategy, problem solving, communication, and team management.