OPERATIONS
How to Set Up Your Business Operations Properly
Setting up operations properly comes down to three decisions, and each one removes a reason for the owner to step in.
Mohammed NizamCEO and Principal Consultant, Mission Means Consulting
IN BRIEF
- 01 How work flows: who does what, who is responsible for what, and how work passes from one person and one function to the next.
- 02 How you know it is working: a few simple measures with targets, reviewed every week, that show whether orders go out on time, whether cash comes in as expected and where work is stuck.
- 03 How you run each day: a fixed daily rhythm to see priorities, pending items and problems, instead of relying on memory, phone calls and WhatsApp.
TRY THIS
Whichever of the three is least clear in your business is probably where most of the owner's time goes.
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This page is a short brief. The full piece by Mohammed Nizam is in the Mission Means Insights newsletter.
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See it in practice
CASE STUDY 02 · PRODUCTION
95%
of projects handed over on time, up from 70%
Exhibition stand builder: every project visible, every show date met
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