OPERATING MODEL
Changing the Way You Run It
The way an owner runs a small business is what makes it grow, and later what holds it back. Growth calls for a new way of running the company, not more effort.
Mohammed NizamCEO and Principal Consultant, Mission Means Consulting
IN BRIEF
- 01 In a small company the owner is the structure, the decision-maker, the process and the quality check all at once. It works at ten people and starts to break at thirty.
- 02 Working longer or hiring more people into the old way adds confusion: more people waiting on the owner, and more falling through the gaps between them.
- 03 The answer is to redesign the operating model on purpose: decide which decisions no longer need the owner, give each part of the business a clear owner, and agree how the main work should flow.
- 04 A few simple rhythms, such as one number for each area and one short weekly review, let the owner see the business without sitting in every conversation.
TRY THIS
List the decisions that came to you last week. How many of them really needed you?
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This page is a short brief. The full piece by Mohammed Nizam is in the Mission Means Insights newsletter.
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CASE STUDY 03 · DISTRIBUTION
60%
fewer decisions waiting on the CEO's desk
Trading and distribution company: a new structure proven live before roll-out
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